Privacy Policy

Roof Pros Dallas, Inc. ("Roof Pros Dallas," "we," "us," or "our") respects your privacy. This Privacy Policy explains the information we may collect through our website at roofprosdallas.com, how that information may be used, and the choices available to you. We are a veteran-owned residential and commercial roofing contractor serving the Dallas-Fort Worth Metroplex.

Information You May Provide

You may choose to provide information when you contact us, request an inspection or estimate, ask a question, or submit a form. The information you may voluntarily provide can include your name, phone number, email address, ZIP code, property address, property location, company name, residential or commercial property information, building type, the roofing service you are requesting, roof condition information, storm damage information, inspection requests, estimate requests, project timing, project details, questions or comments, and any photographs, documents, or files you submit through our forms.

Our commercial roof and energy assessment form may request your full name, company, email address, phone number, property address or city, building type, estimated project timing, and information about your roof or building concerns. You are not required to provide this information, but doing so helps us respond to your request.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, operating system, pages viewed, website usage activity, referral source, approximate geographic information derived from your IP address, cookies, and similar technologies. This information helps us understand how the website is used and operate it securely.

How We Use Information

We may use the information we collect for legitimate business purposes, including responding to roofing inquiries, scheduling inspections, discussing residential and commercial projects, preparing estimates, providing requested information, following up with prospective customers, coordinating projects, providing customer service, discussing commercial property assessments, improving our website, performing analytics, measuring advertising, attributing marketing results, supporting security and fraud prevention, and general business administration.

Cookies and Similar Technologies

Cookies and similar technologies may be used to remember preferences, measure website activity, and support advertising and analytics. Most browsers allow you to control or disable cookies through their settings. Disabling cookies may affect how some features of the website function.

Analytics

We may use analytics tools to understand website usage and improve the site. These tools may collect usage data such as pages viewed, visit duration, and referral sources. The information collected by these tools is generally aggregated and used to evaluate and improve website performance.

Advertising and Measurement

We use Google Ads for advertising and conversion measurement. Google may collect information through its own cookies and technologies to measure ad performance and attribute conversions. The use of information by Google is governed by Google's own privacy policies and terms. You may manage your ad settings through your Google account or browser controls.

Service Providers

We work with service providers that help us operate our business and our website. These may include website hosting providers, website form providers, lead management and customer communication systems, email delivery services, analytics platforms, advertising and advertising measurement services, scheduling systems, financing providers, and general business software. These providers may process information on our behalf in accordance with their own policies and for their own legitimate purposes as service providers.

Financing and Third Party Financial Services

Our website includes financing information and an "Estimate Your Payment" feature. Financing options are offered through our financing partner, Hearth. If you choose to explore financing, prequalify, or apply for credit through Hearth, you may be directed to Hearth's platform. Information you enter directly into Hearth's platform may be governed by Hearth's own Privacy Policy and Terms. Roof Pros Dallas is not a bank, lender, or financial institution. Roof Pros Dallas may not receive all information you provide to Hearth, and we do not automatically receive credit reports, Social Security numbers, bank account information, or income information unless you separately provide that information to us. A monthly payment estimate on our website is an estimate only and is not a financing offer or a guarantee of final payment terms.

Third Party Websites and Services

Our website may contain links to third party websites and services, including review platforms, financing platforms, and other resources. We do not control the privacy practices of these third parties. We encourage you to review the privacy policies of any third party website or service you visit.

Data Security

We take reasonable steps to help protect information we collect. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of any information you provide.

Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide requested services, operate our business, and meet legal or operational requirements. When information is no longer needed, we may remove or de-identify it in accordance with our practices.

Children's Privacy

Our website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.

Your Privacy Rights

Where applicable privacy laws apply to you, you may have rights regarding your personal information, such as the right to access, correct, or request deletion of your information, or to object to or restrict certain processing. To the extent those rights apply, you may exercise them by contacting us using the information below. We do not sell personal information in the ordinary meaning of selling customer lists for money.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. We encourage you to review this page periodically. Your continued use of the website after changes are posted indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Roof Pros Dallas, Inc.
Dallas-Fort Worth, Texas
Phone: 469-663-8729
Email: info@roofprosdallas.com